Last Updated: July 3, 2025

Edutherapy 360 Inc. (“we,” “us,” or “our”), a Delaware corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://edutherapy360.com/ (the “Website”), or engage with our services, which provide tailored Special Education Needs (SEN) and Psychology Therapy Services to schools and healthcare providers across the USA. By accessing or using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

This Privacy Policy complies with applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and other relevant state privacy regulations. Where applicable, we also adhere to the Health Insurance Portability and Accountability Act (HIPAA) and the Family Educational Rights and Privacy Act (FERPA) for handling health and education-related information.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”). The types of Personal Information we may collect include:

  • Identifiers: Name, email address, postal address, phone number, or other similar identifiers.
  • Customer Records: Information you provide when engaging our services, such as billing details or professional credentials.
  • Protected Classifications: Health or education-related information (e.g., student or patient data) collected in compliance with HIPAA or FERPA, if and where applicable.
  • Internet or Network Activity: Browsing history, IP address, browser type, device information, cookies, and interactions with our Website.
  • Geolocation Data: Approximate location based on your IP address (not precise geolocation).
  • Professional or Employment-Related Information: Job title, employer, or professional qualifications, particularly for healthcare providers or educators.
  • Inferences: Information derived from your interactions to create a profile about your preferences or behavior.

We collect this information directly from you (e.g., when you submit forms or contract our services), automatically (e.g., through cookies or analytics tools), or from third parties (e.g., schools, healthcare providers, or service partners).

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you contact us, fill out forms, contract our SEN or Psychology Therapy Services, or communicate with us via email or phone.
  • Automatically: Through cookies, web beacons, log files, and other tracking technologies when you visit our Website. For more details, see our Cookie Policy.
  • From Third Parties: From schools, healthcare providers, analytics providers (e.g., Google Analytics), or other service providers who assist us in delivering our services.

3. Purposes for Collecting and Using Your Information

We collect and use your Personal Information for the following specific purposes:

  • Service Delivery: To provide tailored Special Education Needs (SEN) and Psychology Therapy Services, including supporting students with diverse learning needs and supplying qualified mental health professionals to schools and healthcare providers.
  • Account and Contract Management: To process contracts, manage accounts, and facilitate billing or payment for our services.
  • Communication: To respond to inquiries, provide customer support, and, with your consent, send newsletters, updates, or promotional materials related to our SEN and therapy services.
  • Website Improvement: To analyze user interactions with our Website to enhance functionality and user experience, using tools like Google Analytics.
  • Compliance with Legal Obligations: To meet regulatory requirements, such as tax reporting, HIPAA or FERPA compliance for health and education data, or responding to legal requests.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorized access, or security threats to our Website and services.
  • Research and Development: To improve our offerings, such as developing new educational tools or therapy programs, while ensuring compliance with applicable privacy laws.

We will not use your Personal Information for purposes materially different from those listed above without notifying you and, where required, obtaining your consent.

4. Whom We Share Your Information with

We may share your Personal Information with:

  • Service Providers: Third parties that assist us with Website hosting, payment processing, analytics, or customer support, bound by confidentiality agreements.
  • Schools and Healthcare Providers: Partners we collaborate with to deliver SEN or Psychology Therapy Services, only as necessary and in compliance with HIPAA or FERPA, where applicable.
  • Legal Authorities: When required by law, such as to comply with a subpoena, court order, or regulatory request, including under HIPAA or FERPA.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a third party.
  • Marketing Partners: With your consent, we may share limited information with third parties for marketing purposes related to our services.

We do not sell your Personal Information as defined under the CCPA/CPRA. We may share it for business purposes (e.g., with service providers or partners) as described above, in compliance with applicable laws.

5. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your Personal Information:

California Residents (CCPA/CPRA)

  • Right to Know: Request details about the categories of Personal Information we collect, the purposes for collection, and the third parties with whom we share it.
  • Right to Delete: Request deletion of your Personal Information, subject to exceptions (e.g., legal obligations or HIPAA/FERPA requirements).
  • Right to Opt-Out of Sale/Sharing: We do not sell or share your Personal Information for targeted advertising, but you may opt out of any future sharing.
  • Right to Correct: Request correction of inaccurate Personal Information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us through https://edutherapy360.com/get-in-touch/. We will verify your identity before processing your request, which may require additional information. You may authorize an agent to submit a request on your behalf, provided we can verify their authority.

Other State Residents

States like Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) may grant similar rights to access, delete, or opt out of certain data processing. We will comply with these laws as applicable. Contact us for details.

6. Special Considerations for Health and Education Data

As a provider of SEN and Psychology Therapy Services, we may collect sensitive information, such as student education records or health data, which is protected under:

  • HIPAA: For health-related information, we implement safeguards to ensure confidentiality, integrity, and security, as required by the Health Insurance Portability and Accountability Act.
  • FERPA: For education records, we comply with the Family Educational Rights and Privacy Act to protect student information shared with us by schools.

We only collect and share such data as is necessary to provide our services and in compliance with these laws.

7. Cookie Policy and Do Not Track Signals

Cookie Policy

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze Website usage, and deliver personalized content. Cookies are small text files stored on your device that help us understand how you interact with our Website. We may use the following types of cookies:

  • Essential Cookies: Necessary for the Website to function, such as maintaining your session or ensuring security.
  • Analytics Cookies: Help us analyze Website performance and user behavior, using tools like Google Analytics, to improve our services.
  • Marketing Cookies: Used to deliver relevant advertisements or promotional content, only with your consent.

Managing Cookie Settings: You can manage your cookie preferences through our cookie consent tool when you first visit our Website, allowing you to accept or decline non-essential cookies. Alternatively, you can adjust your browser settings to block or delete cookies at any time. Note that disabling certain cookies may affect the functionality of our Website. For instructions, consult your browser’s help documentation (e.g., for Chrome, Firefox, Safari, or Edge).

Do Not Track Signals

Our Website does not currently respond to “Do Not Track” signals from browsers, as there is no uniform standard for handling such signals. However, you can control tracking through our cookie consent tool or your browser’s cookie settings, as described above.

8. Children’s Privacy

Our Website and services are not directed to children under 13, except as permitted under FERPA or other applicable laws for educational services. We do not knowingly collect Personal Information from children under 13 without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13 without consent, please contact us through https://edutherapy360.com/get-in-touch/, and we will promptly delete it.

9. Data Retention

We retain your Personal Information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations (e.g., HIPAA or FERPA retention requirements), or resolve disputes. For example, we may retain transactional data for accounting purposes or health/education data as required by law.

10. Data Security

We implement reasonable security measures, including encryption, access controls, and regular security assessments, to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. For health and education data, we adhere to HIPAA and FERPA security standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. International Data Transfers

Edutherapy 360 Inc. is based in the United States, and your Personal Information is processed in the U.S. If you access our Website or services from outside the U.S., your information may be transferred to and stored in the U.S., where data protection laws may differ from your jurisdiction.

12. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., school or healthcare provider portals). We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any Personal Information.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our Website with a revised “Last Updated” date or by other means, such as email, where required by law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

Edutherapy 360 Inc.
Headquarters Office Address: 300 Creek View Road, Suite 209, Newark, Delaware, 19711
Regional Address: 1545 River Park Dr, Suite 330 Sacramento, CA 95815

Email: info@edutherapy360.com
Contact: (302) 273-1018 / (302) 273-4491

For California residents or others exercising privacy rights, you may submit requests via the above contact methods.

15. Additional Information for California Residents

In compliance with CalOPPA, this Privacy Policy is conspicuously posted on our Website and accessible from every page (via the footer link). In the past 12 months, we have collected the categories of Personal Information listed in Section 1 and shared them with the third parties described in Section 4 for the purposes outlined in Section 3. We do not sell your Personal Information, but we may disclose it for business purposes as described above.

16. SMS Terms and Conditions

We may offer SMS communications to provide updates, appointment reminders, customer support, or promotional messages related to our SEN and Psychology Therapy Services. By providing your phone number and opting in to receive SMS messages, you agree to the following terms:

  • Consent: You provide express written consent to receive SMS messages from Edutherapy 360 Inc., including autodialed and pre-recorded messages, as permitted by the Telephone Consumer Protection Act (TCPA). Consent is not a condition of purchasing any goods or services.
  • Types of Messages: We may send:
    • Transactional Messages: Appointment reminders, service updates, or responses to your inquiries.
    • Marketing Messages: Promotional offers or newsletters, only with your prior consent.
  • Opting In: You may opt in to SMS communications by providing your phone number through our Website, forms, or during service enrollment. We will confirm your opt-in with a follow-up message.
  • Opting Out: You may opt out of SMS communications at any time by replying “STOP” to any message or contacting us at info@edutherapy360.com or 302-273-1018. After opting out, you may still receive non-marketing messages, such as service confirmations, unless otherwise specified.
  • Message Frequency: Message frequency varies based on your engagement with our services. We aim to limit marketing messages to a reasonable frequency (e.g., no more than 2–3 per week).
  • Costs: Standard message and data rates may apply, as determined by your mobile carrier. Check with your carrier for details.
  • Security: We implement reasonable measures to protect your phone number and SMS data, but we cannot guarantee absolute security of SMS transmissions.
  • Eligibility: SMS services are available only to users in the United States who provide a valid U.S. mobile number.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For additional details or to manage your SMS preferences, contact us at info@edutherapy360.com or 302-273-1018. SMS communications involving health or education data will comply with HIPAA or FERPA, where applicable.